Privacy Policy

The Theava Collection website places great importance on protecting your personal data and respecting your privacy.
This privacy policy aims to inform you clearly and transparently about the data collected through the website, how it is used, and the rights you have in accordance with the General Data Protection Regulation (GDPR).

1. Data controller

The data controller responsible for the data collected on this website is:

THEAVA SAS
3 rue de la Résistance
83990 Saint-Tropez
France

Email: hello@theava-collection.com
Website: theava-collection.com

2. Data collected

When you use the website, certain personal data may be collected, including:

• First and last name
• Email address
• Phone number
• Content of your message via the contact form
• Information related to your booking or stay request
• IP address, browsing data, and cookies

This data is collected when you fill out a contact form, request information, make a booking request, or browse the website.

3. Purpose of data collection

The collected data is used to:

• Respond to your contact and information requests
• Manage your booking or stay requests
• Ensure customer relationship follow-up
• Improve the website’s performance and functionality
• Generate traffic statistics
• Comply with legal and regulatory obligations

The processing of your data is based on your consent, the performance of a contract, or the legitimate interest of THEAVA SAS.

4. Data recipients

The collected data is intended exclusively for THEAVA SAS.

It may also be shared with certain technical service providers involved in the operation of the website or booking management (hosting provider, form solution, booking tool, analytics tool, email provider).

These providers act only on the instructions of THEAVA SAS and are bound by strict confidentiality obligations.

5. Data retention period

Personal data is kept for a limited period, proportional to its purpose:

• Contact request data: up to 3 years after the last interaction
• Booking or stay data: for the duration of the contractual relationship, then archived according to legal obligations
• Marketing data: until consent is withdrawn or up to 3 years after the last contact
• Cookies and browsing data: up to 13 months after being stored

6. Cookies

The website may use cookies in order to:

• Ensure proper website functionality
• Measure audience and performance
• Improve user experience
• Provide content tailored to your preferences

During your first visit, an information banner allows you to accept, refuse, or customize cookie usage.

You can also change your preferences at any time via your browser settings or the website’s cookie management tool.

7. Data security

THEAVA SAS implements all appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of your personal data and to prevent any loss, alteration, unauthorized access, or disclosure.

8. Your rights

In accordance with applicable regulations, you have the following rights:

• Right of access to your data
• Right to rectification
• Right to erasure
• Right to object
• Right to restriction of processing
• Right to data portability
• Right to withdraw your consent at any time

To exercise your rights, you can contact:
Email: hello@theava-collection.com

You may also file a complaint with the relevant data protection authority if you believe your rights are not being respected.

9. Changes to this policy

THEAVA SAS reserves the right to modify this privacy policy at any time to ensure compliance with applicable legislation. Any updates will be published on this page.